Win with Aria and ServiceNow

A comprehensive lead-to-loyalty solution designed to automate customer experience and revenue management for any industry.

Aria is ServiceNow’s certified billing partner.

Billing is the #1 customer inquiry for enterprises

Complete ServiceNow CRM with Aria Billing Cloud

Help your customers streamline lead-to-loyalty by combining the power of ServiceNow CRM with Aria Billing Cloud. Through Aria Billing Studio for ServiceNow, integrate enterprise-grade service, sales, and order management with industry-leading billing automation.

Our solution with ServiceNow offers a unified Now user experience, empowering agents to deliver frictionless service excellence.

Enhance ServiceNow with advanced billing capabilities

Empower your customers to launch complex subscription models with flexible monetization, including usage-based pricing. Seamlessly automate billing at scale for ServiceNow SOM and CPQ-driven offers.

Help them reach new markets, sell through any channel, and maximize revenue – powered by your expertise.

Learn more about Aria Billing

Enable Now Assist with agentic billing functions and data

Integrate essential billing data and functions with Now Assist agents to deliver AI productivity and customer experience, using Aria APIs and Aria Billie Connect.

Learn about how Aria enables ServiceNow’s AI agents

Unify assurance and retention with billing processes

Help your customers enhance case management with integrated retention and monetization tools. Equip their agents to investigate invoices, usage, and statements as part of retention and assurance workflows.

Deliver faster, smarter digital transformation

By combining Aria Billing Cloud with ServiceNow, you offer clients a modern, end-to-end solution that automates everything from quote-to-cash to customer support, without custom code or legacy constraints.

Here’s what’s in it for you:

• Accelerate deployments: Pre-built integration via Aria Billing Studio for ServiceNow speeds time-to-value and simplifies delivery.
• Win more business: Address complex, high-value monetization needs across telecom, SaaS, and any enterprise vertical.
• Maximize margins: Reduce integration effort, minimize billing resources, and switch on scalable, repeatable solutions.
• Drive customer success: Give your clients a seamless lead-to-loyalty journey for their customers, improving satisfaction, retention, and revenue realization.
• Stay ahead of the curve: Aria’s cloud-native platform ensures you’re delivering innovation, like usage-based billing and AI-assisted workflows – on day one.

In short: Aria + ServiceNow helps you solve harder problems, deliver faster, and create stickier client outcomes.

When to engage Aria and ServiceNow

Your client needs to monetize complex subscription or usage-based services.

Aria Billing Cloud supports the broadest range of recurring, usage-based, and hybrid billing models – perfect for telco, SaaS, IoT, media, utilities or any service-based business.

They are using (or planning to use) ServiceNow for Sales, Order, or Customer Service Management.

The joint Aria–ServiceNow solution integrates seamlessly via Aria Billing Studio for ServiceNow CRM, enhancing SOM and CSM with powerful billing automation.

Their current billing system is a bottleneck.

If billing delays time-to-market, limits offer flexibility, or requires manual intervention, Aria can modernize and automate the entire revenue process.

They want to enable lead-to-loyalty automation on a single platform.

Combining ServiceNow’s CRM and case management with Aria’s billing engine enables a unified experience from sales through support and retention.

There’s a need to improve retention, collections, or revenue assurance.

Aria enables case agents to investigate billing issues, usage, and payments in context – improving customer satisfaction and reducing churn.

They’re expanding into new markets, segments, or sales channels.

Aria's flexibility allows them to launch new offers rapidly, without coding – and scale globally across industries and regions.

They want to future-proof billing efficiency with AI and automation.

Aria’s SaaS platform is continuously updated and supports dynamic usage-based monetization, AI-assisted workflows, and automation at scale.

They have a platform transformation strategy to SaaS.

Aria was built ground up as SaaS, like ServiceNow. It's a true cloud-native billing platform designed to support modern, scalable subscription and usage-based revenue models.

Contact Adriano Acciaroli

Partner with Aria to deliver fast, scalable monetization. Our cloud-native platform and ServiceNow integration help you win more, simplify delivery, and drive client growth.

Email Adriano Acciaroli

Empowering ServiceNow CRM with Advanced Billing

Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT, and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.

Enter ServiceNow CRM + Aria Billing Cloud.

Read blog post