Aria Billing

AI-powered enterprise SaaS billing platform to modernize and transform your order-to-cash processes.

Automating complex billing

Aria Billing is designed for automation. Our SaaS billing platform offers the most advanced account structures and product catalog for sophisticated commercial programs and customers. It processes usage and subscriptions in real-time, including tax application, and handles payments on-demand. All of this is done without manual intervention, ensuring your customers and stakeholders have an exceptional experience through any engagement channel. Now with embedded AI tools and AI-enabled usage monetization, Aria Billing sets the standard for modern billing.

Transform revenue operations with Aria Billing

• Acquire & service customers
• Easily define products & pricing
• Monetize by usage
• Automate billing and invoicing
• Avoid costly audits, fines & penalties
• Perfect payment methods & collections
• Easily view business performance
• Connect every revenue moment
• Easily adapt the platform to your business
• Use AI to scale productivity

Manage complex accounts, omni-channel sourced

Connect to any source of account and orders from CRM, eCommerce, or CPQ. Represent your customers’ complex business structures, deep hierarchies, geographies, or collections of devices.

Aria is designed to integrate and then orchestrate updates, events and recommendations back to all channels, stakeholders and systems.

Craft the perfect adaptable offer

Manage your offers, bundles and discounts in a flexible, open and centralized commercial catalog that is easy to define, maintain and integrate too. Enable offers to be personalized to support negotiated and configured selling.

Grow with usage-based models

Enhance products and services with new business models. Access new markets with usage-based and consumption-based services. Grow your total available market.

Eliminate errors and billing disputes

Automatically compute the correct bill based on subscription, usage and contracted terms. Bill on any time frequency. Predict bill values through pro-forma invoices.

Speed tax compliance and period close

Automatically compute, invoice and collect the correct tax. Sync invoices, payments, credits and debits with General Ledger.

Automate collections & diverse payment methods

Accept many payment methods, including credit cards, without risk or the expense of PCI compliance. Automate collections and dunning to reduce revenue leakage.

Track subscription & recurring revenue metrics

Generate reports of MRR, ARR, ACV, churn and more with your favorite BI tool. Combine revenue data with other data in a data lake.

Active orchestration

Automate and integrate subscriptions, invoices and payments, with service provisioning, notifications, stakeholders, systems and machine-to-machine.

Codeless business process automation and integration

Easily adapt and integrate billing and monetization activities and applications to align with your business processes.

AI-powered billing automation

Use Aria Billie™, a proactive and assistive AI solution, to scale productivity and personalization. Aria Billie supports Aria users—from customer service agents to product managers—and end-customers as a self-care natural language bot.

Aria ALLEGRO

Powered by the ultimate engine for intelligent usage monetization

Aria Billing runs on Aria Allegro™, an intelligent mediation, rating, and charging engine purpose built for the AI-powered, collaborative economy. It transforms the most complex usage activity into accurate, chargeable, and billable transactions.

Engineered for high-volume industries — telecom, SaaS, fintech, utilities, and media— Aria Allegro goes far beyond tracking what was used. It captures how it was used, by whom, with whom, and to what outcome.

This depth of insight lays the foundation for outcome-based monetization models, helping businesses move beyond simple consumption to deliver measurable value in a multi-stakeholder business era.

The standard for modern billing

Omni-channel commerce

Serve customers with ease whether they come from eCommerce, sales reps, partners, customer service reps or self-service channels.

Omni-node account hierarchy

Represent any account structure of complex businesses: B2C, B2B, B2B2C, distribution channels, commercial business arrangements or collections of IoT devices, vehicles, objects and more.

Open product catalog

A flexible and open catalog can be the primary or secondary centralized source of truth for product and pricing definitions.

Bundling & discounting

Define bundles, inclusions, exclusions and prerequisites. Set discounts and promotions by parameters.

Unlimited monetization models

Offer one-time, subscription, consumption-based, usage-based, threshold-free trials. Support hybrids of assets, services and software.

Usage processing

Generate business-facing transactions and manage usage by processing usage intelligently with Aria Allegro. Alternatively connect existing usage-processing applications.

Billing & invoicing

Automatically produce the correct bill at any time interval your businesses require.

Taxation

Calculate taxes to appear on invoices and integrate to third-party tax applications.

General ledger

Always up-to-date transactions sync with GL/Financial Accounting systems to simplify quarter-end and year-end close.

Payments

Connect to payment processors, ACH or Lock Box. Accept credit cards without the expense of PCI compliance.

Installments manager

Enables conversion of one-off and unpaid bills into installment plans to enhance affordability and improve collections.

Collections & dunning

Send appropriate notifications, retry collections and downgrade/limit access to services.

Reporting & analysis

Generate reports of MRR, ARR and interface to your favorite BI tool. Intersect revenue data with other data via Aria Data Connect.

Business process automation

Deliver better customer experience with automated business processes without custom code.

Proactive and Assistive AI

An embedded AI solution to assist customer agents, product managers, and assurance personnel with powerful analysis, prediction, personalized notifications and next-best action tools.

Aria customer success

How Early Warning Services transformed billing with Aria

Early Warning Services – the company behind the Zelle® and Paze℠ networks – has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS selected Aria and the benefits the company has enjoyed since deploying Aria Billing Cloud, including faster invoicing, reduced time to cash and reduced time to market for new products.

“In our quest to improve the efficiency of our billing processes and consolidate to a single platform, we knew from experience that Aria’s platform offers the breadth of capabilities required to manage our growing EMEA business.”

Sagheer Ahmed, Group Billing and Revenue Assurance Director, Experian

Analyst Recognition

A leader in the 2022 IDC MarketScape

Aria Systems has the trust of its customers and several capabilities that make it a platform for their future…

IDC MarketScape: Worldwide Enterprise-Focused Subscription and Usage Management Applications 2022 Vendor Assessment, September 2022, IDC #US4876022

Cloud billing software FAQs

What is cloud billing software?

Cloud billing software is a monetization platform hosted on the cloud that efficiently manages and automates the billing of subscriptions, covering both usage and recurring fees. It enables companies to accurately track, rate, invoice, and report on the usage of their services and products.

What are the key capabilities of cloud billing software?

Cloud-based billing software offers automated management of complex billing processes, including recurring, usage-based, and one-time charges.

How does cloud billing software differ from traditional billing systems?

Cloud billing software offers significant advantages over traditional billing systems, particularly in terms of accessibility, scalability, and efficiency.

What are the benefits of cloud billing software?

A cloud billing platform offers streamlined operations, reduced costs, and enhanced flexibility, freeing businesses from the burden of managing their own billing infrastructure and allowing them to focus on core activities.

How does cloud billing software support scalability?

Cloud-native billing solutions are specifically designed for hyperscale environments, leveraging the elasticity and scalability of cloud infrastructure.

Does cloud billing software support different billing models?

Cloud billing software is highly adaptable and supports a wide range of billing models to meet diverse business needs.