# Aria for Communications

Connectivity is at the heart of everything digital. Monetize diverse and adaptive offers in a heartbeat and drive growth through people empowerment and automation.

## Connectivity and beyond

Communication Service Providers (CSPs) are rapidly pivoting to establish a more agile, modular, and autonomous BSS foundation. This shift supports emerging opportunities presented by collaborations outside the traditional telco sphere, in addition to initiatives in software-defined networking, Network-as-a-Service (NaaS) and the deployment of AI as part of digital transformation 2.0.

Aria represents a new generation of vendor tailored for the composable era. Our award-winning, multi-industry SaaS platform is both API-oriented and [TM Forum compliant](https://www.tmforum.org/oda/directory/software-providers/directory/aria-systems/products/aria-billing-cloud). Designed for seamless integration, it fits into any diverse BSS/OSS ecosystem. Whether as a zero-touch agility layer or a complete billing replacement, Aria empowers operators to swiftly tap into new subscriber opportunities and experiences.

[Download datasheet](/content/wp-content/uploads/2022/10/Aria-for-Communications-1.pdf)

### BSS transformation with Aria

Select tab content Enable service diversity  Curate smart, adaptive products  Redefine the billing experience  Empower business users  Accelerate and connect everything  Lower BSS total cost of ownership (TCO)  TM Forum aligned, trained and certified

### Beyond connectivity

Multi-industry product catalog and marketplace expertise enables the convergence and launch of commercial offerings containing new and legacy telecom and non-telecom products at 10x faster time-to-market (TTM) than traditional business support systems (BSS). Aria can serve as an agility and unification layer or full billing replacement.

### Personalize services & networks

Reduce SKU explosion and build adaptive offers for service personalization, partnered products and channel solutions driven by assisted and self-care portals. Maximize the opportunity of software-driven network services to deliver targetable services that demand adaptive monetization.

### Intertwine buying, using & paying

The linear days of month-end billing are over. Supercharge trust with real-time billing and payment management of accumulating charges for complex accounts and growing account options. Deliver a unified and interactive hybrid billing experience to improve collections by 70% and reduce assisted care by 30%.

### Enable a configuration culture

No-code business configuration enables agility in changing products, processes and data needs. Open and secure data sharing enables a data- and AI-driven organization. Open APIs enable the autonomous zero-touch era.

### Be workflow and API-driven

Streamline your entire business and partner ecosystem using our workflow and API-oriented architecture, from taking new products to market to billing orders faster. Our platform significantly improves productivity and time-to-market, and it reduces risk.

### Gain advantages of true SaaS

Deliver up to 80% lower TCO than traditional billing and revenue management solutions. Reconnect costs to revenue. Automate software updates. Forget infrastructure. End the costly change-request culture.

### Become TM Forum compliant

Aria is trained and certified on TM Forum standards. Connect your ecosystem using TM Forum Open APIs. Build a flexible ODA-aligned architecture. Work with an organization that is trained and experienced on TM Forum best practices.

[Explore Aria’s ODA Profile](https://www.tmforum.org/oda/directory/software-providers/directory/aria-systems/products/aria-billing-cloud)  
[Explore Aria Billing Cloud](/content/platform/cloud-billing-software/index.html)

### CSPs that have switched to Aria

CSPs all across the globe are switching to Aria to gain market and cost advantages over their competitors – from launching dynamic consumer plans to servicing enterprise markets more efficiently.

### How UGG Launched a Unified BSS in Just 90 Days

Founded in 2020 as a joint venture between Telefónica Group and Allianz, Unsere Grüne Glasfaser (UGG) is a German wholesale fiber network operator that delivers broadband to underserved rural areas across the country. To support its rapid expansion, UGG needed to modernize its legacy business support systems (BSS) with a more agile, automated and data-driven approach to billing, CRM and marketing.

Following an exhaustive competitive review, UGG selected Aria Billing Cloud, ServiceNow CRM and Tenon for their integrated SaaS-based BSS suite, ultimately launching their new unified BSS in just 90 days. Read the case study to learn why UGG needed a unified BSS, why it chose Aria, ServiceNow, and Tenon, and the impact of the new solution.

[Read the case study](/content/resources/ugg-case-study/index.html)

### GenAI can increase EBITDA by 31-57% for the typical CSP

Here at Aria, we wanted to know just how big an impact AI could have on CSP EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization). So, always up for a challenge, we participated in a TM Forum Moonshot catalyst to prove that using AI to deliver smarter solutions, including copilots to boost call center performance, could boost EBITDA by up to 30% (spoiler alert: we smashed it.)

[Read blog post](/content/resources/genai-can-increase-ebitda-by-31-57-percent/index.html)

### Gartner Recognizes Aria in 2021 and 2022 Market Guide for CSPs

Aria Systems Recognized in the 2021 and 2022 Gartner® Market Guide for Subscription and Recurring Billing Management Solutions.

Gartner recommends that application leaders “ensure that the chosen application will satisfy future requirements as the company’s recurring revenue business grows and becomes more complex.”

[Read press release](/content/resources/aria-systems-recognized-in-2021-gartner-market-guide-for-csp-revenue-management-and-monetization-solutions/index.html)