Videos

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

Videos

ServiceNow CRM with AI-Driven Billing

In this on-demand webinar, Aria’s CIO and Co-Founder, Brendan O’Brien, shares how Aria Billing Cloud and Aria Billie Connect™ bring true agentic AI to ServiceNow CRM, turning even the most complex billing challenges into effortless, automated workflows. Watch the video to see how AI-powered billing can eliminate bill shock, streamline subscriptions and usage models, and deliver intuitive, frictionless customer care with Now Assist.
Read more

Aria Recur 2025 Wrap-up Video

Aria Recur 2025 was our biggest and most ambitious event to date. Against the backdrop of the stunning Portuguese countryside, we invited our customers to join us for two days of thought-leadership sessions, hands-on demos, announcements on our latest innovations Aria Allegro and Aria Billie, and meaningful networking.
Read more

Aria Customer Success: Berlingske Media

Founded in 1749, Berlingske Media is a leading Danish media company. Berlingske selected Aria to enhance their billing capabilities, support the rapid introduction of new digital services, and improve the end-customer experience. In this testimonial video, Mads Kjølby Larsen, Berlingske’s Business Analyst, discusses the benefits that Aria Media and Publishing Suite (AMPS) has brought to the business.
Read more

Aria Customer Success: Polaris Media

Headquartered in Norway, Polaris Media is one of Scandinavia’s largest media houses and printing groups, with 643,000 subscribers and 78 media houses. In this testimonial video, Petter Tomren, Polaris’ Product Manager, explains that Polaris selected Aria as they were looking for a billing solution that was optimized for the digital world and that would enable them to deliver more complex products.
Read more

Aria Customer Success: Early Warning Services

Early Warning Services (EWS) - the company behind the Zelle® and Paze℠ networks - has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS were looking for a new billing system, why they selected Aria, and the benefits the company has enjoyed since deploying Aria Billing Cloud.
Read more

Meet Aria Billie

Discover Aria Billie, an AI-powered solution that elevates customer and employee experiences through natural language interactions. Watch the video to learn how Billie can propel your business to the next level of productivity and personalization.
Read more

Why Customer Care is the Low Hanging Fruit of Telecoms AI

The dominant theme of Mobile World Congress 2024 was AI, with much discussion about which applications and use cases would generate the most value for CSPs.
Read more

Aria and unconnected.org Celebrating Connected Moments of 2023

Aria is an official sponsor of unconnected.org - a non-profit organization that works to bridge the global digital divide by connecting students, refugees, women and underserved communities to the internet.
Read more

Why Aria’s Brendan O’Brien loves Salesforce, SaaS and a shot of Irish whiskey

On the show floor at DTW23 in Copenhagen, Brendan O’Brien, Aria’s co-founder and chief innovation officer, discussed Aria’s partnership with Salesforce and explained why software-as-a-service (SaaS) models are gaining traction with communications service providers, all while giving three very different Irish whiskeys the taste test.
Read more

Aria Customer Success: Jysk Fynske Medier (JFM)

JFM consolidates print and digital media onto a single billing platform.
Read more

Aria Customer Success: Hootsuite

Hootsuite has partnered with Aria since 2010 and during that time has seen top and bottom line returns through effective and efficient engagement. Watch this case study video to learn more.
Read more

Aria Customer Success – Subaru

For Subaru, the connected car is about putting safety first and ensuring that customers are supported during their time of need. Subaru selected Aria to enable them to nimbly launch new products and services, and bring them to market quickly.
Read more