Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

Aria Systems and ServiceNow Replace Decades of Complexity by Launching the World’s First Agentic BSS for Telecoms

Aria Systems and ServiceNow launch the world's first agentic BSS for telecom providers, unifying CRM, service, fulfillment, and real-time monetization on one cloud-native platform.
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How Communications Service Providers are Stepping Up to Narrow the Global Digital Divide

Access to technology and ubiquitous, high-speed internet is no longer a luxury but a critical necessity. For so many around the world, life without the connectivity that powers today’s digital tools and applications is simply unimaginable.
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How Automated Billing Increases Value for both Subscribers and Publishers

Subscription revenue is a top priority for 80% of publishers, with 68% expecting to see at least some growth in 2023. While the focus of the last few years has been digital transformation and rolling out subscriptions to buoy the weakening of print, this year publishers are prioritizing the retention of existing customers.
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From Vicious to Virtuous: Breaking the Cycle of RFP and Business Transformation Failure

Launching new initiatives is essential for enterprises seeking an increased share of the market or customer wallet. Your strategy may be to create verticalized services, expand into new geographies, or launch a program of mergers and acquisitions, and you may combine these initiatives as part of a broader transformation strategy.
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Prodapt Employs Aria Billing Cloud in Dedicated BSS Solution for Fibre Operators

Best-of-breed solution integrates Aria and Salesforce to streamline order-to-cash processes, enabling fibre providers to accelerate time to market for services and generate viable ROI
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Metered vs Consumption Billing: What’s the Difference and Which is Right for your Business?

Most consumers think of subscriptions as the simple, monthly fee paid to gain unlimited access to a streaming service or to have one of the popular subscription boxes delivered to their homes. In these scenarios, the price paid is the same each month, save for occasional increases, without any consideration for the actual amount of...
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Transforming BSS

With nearly ubiquitous mobile and internet connectivity, consumers and businesses have come to expect instant access to configurable products and services, and the ability to interact with companies digitally.
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Aria Systems Expands International Presence with New Office in India

Cloud billing leader’s global growth continues as large enterprises seek modern and sophisticated billing capabilities to support digital business models.
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Enterprises Moving to Usage-based Models Must Ramp-up their Customer Support Game

Perhaps it’s not as dramatic as the disco backlash in the late 1970's, but numerous consumer sentiment studies suggest that subscribers are growing more frustrated with the number of subscription services and the amount of money they are spending each month on these services.
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Why Publishers Need to Reinvent their Technology Ecosystems

In-demand news editorial products—from newsletters to podcasts and videos—give publishers a reliable way to become part of readers’ daily habits. These products also provide you with an opportunity to experiment with alternative topics and perspectives that appeal to specific customer segments, opening up new revenue streams.
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Report Finds B2B Growth in Telco is Driven by New Services, Expanded Partnerships, and Greater Personalization

Communications service providers (CSPs) are continuing to introduce and deliver a host of B2B services to offset declines in their legacy businesses and move beyond a reliance on basic connectivity as their main source of revenue.
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Salesforce Partners with Aria Systems for Cloud BSS

The Aria-Salesforce solution offers an integrated product catalogue, with configurable order management and streamlined customer management and billing automation, enabling a comprehensive concept-to-cash-to-care solution for legacy and next-generation services.
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Enterprises Still Love SaaS, but Now Want Apps and Tools Designed to Meet Their Unique Industry Needs

The Software-as-a-Service - or SaaS - business model has been around for decades. In the past decade, however, it has achieved true ubiquity as enterprises of all kinds have embraced the opportunity to have near-immediate access to a wide range of critical business applications, without having to shell out significant dollars in hardware costs or endure complex technical integrations.
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Latest IDC MarketScape Underscores the Disparate Subscription Management Needs of Large Enterprises and SMBs

With a keen recognition of the critical link between subscription management, billing platforms and recurring revenue success, award winning analyst firm IDC keeps a watchful eye on trends and vendor solutions in the subscription industry. The latest IDC MarketScape – which once again names Aria a Leader – identifies some of the themes impacting and driving behaviors in the broadening subscription ecosystem:
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Publishing in a Constantly Changing World

In a world of constant change - one where print is losing ground to digital - publishers who can adapt, create compelling reasons for readers to subscribe, and proactively balance the shift between print and digital revenue streams, stand to win the game.
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Surviving the Subscription Apocalypse: Why Simple Subscription Providers Should Migrate to Consumption Subscriptions

The meteoric rise of subscription service companies has been well documented and publicized. In the past decade, consumer and enterprise customers alike have gravitated to these fixed-price services due to the convenience and cost certainty.
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