Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

Press Releases

Aria Systems and ServiceNow Replace Decades of Complexity by Launching the World’s First Agentic BSS for Telecoms

Aria Systems and ServiceNow launch the world's first agentic BSS for telecom providers, unifying CRM, service, fulfillment, and real-time monetization on one cloud-native platform.
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M1 Case Study

With a population of 6 million people and four major telco players, the communications market in Singapore is highly competitive. M1 is Singapore’s first digital network operator, providing a range of communications services to its 2 million consumer and business customers.
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Aria Customer Success: Berlingske Media

Founded in 1749, Berlingske Media is a leading Danish media company. Berlingske selected Aria to enhance their billing capabilities, support the rapid introduction of new digital services, and improve the end-customer experience. In this testimonial video, Mads Kjølby Larsen, Berlingske’s Business Analyst, discusses the benefits that Aria Media and Publishing Suite (AMPS) has brought to the business.
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Aria Customer Success: Polaris Media

Headquartered in Norway, Polaris Media is one of Scandinavia’s largest media houses and printing groups, with 643,000 subscribers and 78 media houses. In this testimonial video, Petter Tomren, Polaris’ Product Manager, explains that Polaris selected Aria as they were looking for a billing solution that was optimized for the digital world and that would enable them to deliver more complex products.
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How Early Warning Services Transformed Billing with Aria

Kristie Gallagher joined Early Warning Services 20 years ago, around the same time the fintech innovator began using its home-grown billing application. As Senior Billing Operations Manager, Kristie is responsible for managing and processing all billing data generated across EWS’s expansive portfolio of risk management, fraud, and payment solutions.
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Aria Customer Success: Early Warning Services

Early Warning Services (EWS) - the company behind the Zelle® and Paze℠ networks - has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS were looking for a new billing system, why they selected Aria, and the benefits the company has enjoyed since deploying Aria Billing Cloud.
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Aria Systems to Unveil Aria Allegro™, an AI-powered Usage Monetization Engine for Aria Billing Cloud, at DTW Ignite 2025

Allegro enables enterprises in high-usage industries to move beyond basic usage mediation, rating and charging to convert activity into modern, higher value monetization models
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IDC Link: Aria Recur – Scaling Complex Billing with AI, and for AI

At Aria Recur 2025 in Cascais, Portugal, leading industry analysts from IDC joined enterprise customers for a firsthand look at Aria’s focus on how AI is transforming monetization. In this IDC Link, analysts highlight the rise of usage-based billing models
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Aria Systems Supports Key ServiceNow AI Agents that will be Showcased at Knowledge 2025

Aria Systems will be playing a key role in supporting billing functionality for ServiceNow’s AI Agents for Telecommunication, Media and Technology. These agents will be unveiled at Knowledge 2025 in Las Vegas, where Aria is participating as a Gold sponsor.
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Empowering ServiceNow CRM with Advanced Billing: A Strategic Partnership

Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.
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Gartner® Market Guide for CSP Revenue Management and Monetization Solutions

In the 2025 Gartner® Market Guide for CSP Revenue Management and Monetization Solutions, Gartner advises that “CSP CIOs should partner with RM&M suppliers who can help them deal with multiple priorities.” Aria Systems has been identified as among 19 RM&M suppliers that have been recognized as Representative Vendors.
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Aria Systems Expands Partnership with Early Warning Services

Early Warning Services, the financial services technology leader and company behind Zelle® and Paze℠, has expanded its use of Aria Billing Cloud. Aria’s platform enables Early Warning to respond to customer demands for more detailed billing information and automatically delivers timely notifications to financial institutions.
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Another Fortune 500 Customer Expands Use of Aria

Aria Systems, the leader in AI-powered billing automation, today announces that Dover Corporation, a diversified global manufacturer of industrial products and solutions with more than $7 billion in revenue, will extend its use of Aria Billing Cloud into additional divisions around the globe.
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AI Billing at Work: How Aria is Enhancing Value and Innovation for Global Enterprises

Aria’s platform is designed to help global businesses manage and accelerate subscription revenue growth. We are actively embedding AI capabilities into our core products to drive even greater value.
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Falck Expands Relationship with Aria with View Towards Adding New Lines of Business and Geographies

Emergency and healthcare services provider, which uses Aria to support more than 420,000 enterprise customers in Denmark, aims to consolidate all billing activity on the Aria platform.
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How AI Will Reshape the Telco Industry

AI is poised to dramatically reshape the landscape for CSPs. It will redefine service experiences and will elevate the nature of customer engagement. However, AI is not cheap. Plus, it is likely that there will be a wave of new regulations that CSPs must adhere to.
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