On-demand Events

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

AI Strategy: Telcos Put the Foundations in Place

While the adoption of AI is on the rise among CSPs, the journey towards becoming an AI-driven telco is far from uniform. There's no silver bullet - the key lies in striking a balance between preparing your organization for AI and capitalizing on emerging opportunities as they arise.
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Aria Customer Success: Unsere Grüne Glasfaser (UGG)

How UGG Unified CRM and Billing to Build an AI-Powered Lead-to-Loyalty Platform See how UGG replaced fragmented legacy systems with a single, intelligent platform. In this video, Markus Keller, Director of IT at UGG, shares how the team unified ServiceNow CRM with Aria Billing Cloud to automate the full quote-to-cash journey, cut manual effort, and... Read more

Generative AI: Operators Take Their First Steps

From network optimization to customer experience enhancement, Generative AI (GenAI) is reshaping the telecom landscape. In this on-demand TM Forum webinar, we explore how CSPs can strategically integrate GenAI to propel their operations into a new era of efficiency and innovation. Read more

How Gigapower is Reimagining the Wholesale Fiber Experience

In this on-demand webinar featuring Amy Wheelus, CTIO of Gigapower, we explore Gigapower’s fiber-based wholesale broadband network, its open-access model, and the transformative potential it holds. Read more

Subscription Trends in an Era of Economic Uncertainty

In May 2023, Aria hosted its annual European user conference in Amsterdam. One of the highlights of the day was a panel discussion on the topic of Subscription Trends in an Era of Economic Uncertainty. Joining Aria's CIO Brendan O'Brien on the panel were two of Aria's clients - ANWB, the leading provider of roadside assistance in the Netherlands, and Polaris, one of the largest publishing houses in Norway. Read more

Navigating your Business Transformation Journey: The Hazards to Avoid and Precautions to Take

New business initiatives are essential for enterprises looking to give themselves a competitive advantage. These initiatives are often combined as part of a wider transformation project or journey. Read more

M1 Case Study: Creating a Cloud-native BSS Architecture to Efficiently Monetize 5G

The adaptability of 5G enables CSPs to diversify, personalize and automate concept-to-cash processes for both B2B(2X) and B2C markets. To monetize this opportunity CXOs are overhauling their BSS architectures with cloud-native best-of-breed components, to deliver a more agile and cost-efficient IT solution. Read more

Aria Recur: Monetization Trends in Enterprise Businesses

At Aria Recur: Copenhagen, Mark Thomason, IDC analyst responsible for Digital Business Models and Monetization practice, took to the stage to share his perspectives on monetization trends and price optimization. Read more

Enterprise Usage-based Business Models Beyond Billing

While organizations understand they must add usage-based business models to meet customer demand and stay competitive, many are not prepared to successfully implement them. Introducing usage-based pricing and billing requires an entirely different approach than flat subscription fees. Read more

How Liberty Latin America Transformed to Cloud SaaS BSS

Many communications service providers (CSPs) are transforming their business support systems (BSS) as they diversify beyond connectivity, launch adaptive services and automate the buying experience. Cloud SaaS BSS offers many operational and cost advantages in delivering success, rapidly. Read more

Round Table Discussion: Current Trends in Analytical Innovation and What they Mean to You

The world of analytics continues to evolve rapidly with new data sources and new types of analytical methods being developed at a faster pace than ever. Many organizations are struggling with how to enable the development, deployment, and widespread use of analytics across every aspect of their business. Read more

Accelerating Enterprise Growth in a Co-creation Economy

To accelerate enterprise revenue growth, sales will need the flexibility to co-create with customers, and enterprises will need to differentiate their service experience through transparent cost management tools that customers can access on demand. Enterprises must ensure their monetization operations are up to the task. Read more

Will Your Monetization Solution Jeopardize Your Digital Transformation?

Did you know that 70% of companies either have a digital transformation strategy in place or are working on one? The COVID-19 pandemic has only accelerated this need. Benefits include improving operational efficiency, meeting customer expectations, introducing new revenue streams and gaining a competitive edge to name a few. Read more

Usage-based Monetization: The Questions you Never Thought to Ask

As enterprises across industries moved from one-time purchases to subscriptions, they soon realized they underestimated the difficulty. Now, many companies seek to take the next step in their evolution by moving to usage or consumption-based business models and may once again be underestimating the complexity. Read more

Comcast’s Journey to Modernize its Monetization Platform: A CFO’s View

A modern monetization platform helps enterprises address multiple challenges, including transitioning to subscription or usage-based business models, global expansion or scaling the business, and handling M&A activity. Read more