Case Studies

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

UGG Case Study

To support its rapid expansion, UGG sought to modernize its legacy business support systems (BSS) with an agile, automated and data-driven billing, CRM and marketing capability.
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Aria Customer Success: Unsere Grüne Glasfaser (UGG)

How UGG Unified CRM and Billing to Build an AI-Powered Lead-to-Loyalty Platform See how UGG replaced fragmented legacy systems with a single, intelligent platform. In this video, Markus Keller, Director of IT at UGG, shares how the team unified ServiceNow CRM with Aria Billing Cloud to automate the full quote-to-cash journey, cut manual effort, and...
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M1 Case Study

With a population of 6 million people and four major telco players, the communications market in Singapore is highly competitive. M1 is Singapore’s first digital network operator, providing a range of communications services to its 2 million consumer and business customers.
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Aria Customer Success: Berlingske Media

Founded in 1749, Berlingske Media is a leading Danish media company. Berlingske selected Aria to enhance their billing capabilities, support the rapid introduction of new digital services, and improve the end-customer experience. In this testimonial video, Mads Kjølby Larsen, Berlingske’s Business Analyst, discusses the benefits that Aria Media and Publishing Suite (AMPS) has brought to the business.
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Aria Customer Success: Polaris Media

Headquartered in Norway, Polaris Media is one of Scandinavia’s largest media houses and printing groups, with 643,000 subscribers and 78 media houses. In this testimonial video, Petter Tomren, Polaris’ Product Manager, explains that Polaris selected Aria as they were looking for a billing solution that was optimized for the digital world and that would enable them to deliver more complex products.
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Aria Customer Success: Early Warning Services

Early Warning Services (EWS) - the company behind the Zelle® and Paze℠ networks - has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS were looking for a new billing system, why they selected Aria, and the benefits the company has enjoyed since deploying Aria Billing Cloud.
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ENet Case Study

As part of a broad digital transformation project, which included implementing Salesforce Communications Cloud, ENet needed a new cloud-native billing solution that would integrate seamlessly with their Salesforce ecosystem.
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Experian Case Study

Aria has been supporting Experian with its B2B billing requirements for almost a decade. Aria is Experian’s preferred billing partner, for both existing business and new acquisitions.
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Arlo Case Study

As a leading provider of home security cameras, Arlo’s aim is to provide peace of mind to every household. Arlo’s durable and affordable security cameras are supported by Arlo Secure, a security monitoring subscription service.
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How Liberty Latin America Revamped to Cloud BSS Report

Liberty Latin America (LLA) has made its mark with an aggressive acquisition strategy meant to position the company as the leading integrated mobility and broadband provider in the Caribbean and Latin American region.
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Aria Customer Success: Jysk Fynske Medier (JFM)

JFM consolidates print and digital media onto a single billing platform
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Comcast Technology Solutions (CTS) Unifies Billing Across Diverse Business Lines

Comcast Technology Solutions leverages Comcast Cable’s broadcast and media portfolio to bring innovation and technology solutions to Multichannel Video Programming Distributors (MVPDS) & Cable Operators, OTT Content & Streaming Providers, Advertisers, and Communication Providers.
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Berlingske Media Grows Digital and Print Revenue

Berlingske Media has navigated wisely throughout its 271 year history by anticipating and adapting to changes in the media world. Today, Berlingske Media retains its place as the leading news media company in Denmark producing Berlingske, BT, and Weekendavisen newspapers as well as a radio network and a range of websites.
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Aria Customer Success: Hootsuite

Hootsuite has partnered with Aria since 2010 and during that time has seen top and bottom line returns through effective and efficient engagement. Watch this case study video to learn more.
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Leading Networking Company Uses Aria Systems to Drive IoT Success

This leading global networking company delivers innovative networking products to consumers, businesses and service providers. The company’s products are built on a variety of proven technologies such as wireless, Ethernet, and power-line, with a focus on reliability and ease-of-use. Its products are sold in 27,000 retail locations around the globe, and through approximately 31,000 value-added resellers, as well as multiple major cable, mobile, and wireline service providers.
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Aria Customer Success – Subaru

For Subaru, the connected car is about putting safety first and ensuring that customers are supported during their time of need. Subaru selected Aria to enable them to nimbly launch new products and services, and bring them to market quickly.
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