Blog

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

AI Can Start the Conversation, but Can it Close the Deal?

Billing is the ultimate system of commercial truth for any relationship between a supplier and their customer, powering the execution, governance, and monetization AI needs to close the loop in capturing business value.
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Report Finds B2B Growth in Telco is Driven by New Services, Expanded Partnerships, and Greater Personalization

Communications service providers (CSPs) are continuing to introduce and deliver a host of B2B services to offset declines in their legacy businesses and move beyond a reliance on basic connectivity as their main source of revenue.
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Enterprises Still Love SaaS, but Now Want Apps and Tools Designed to Meet Their Unique Industry Needs

The Software-as-a-Service - or SaaS - business model has been around for decades. In the past decade, however, it has achieved true ubiquity as enterprises of all kinds have embraced the opportunity to have near-immediate access to a wide range of critical business applications, without having to shell out significant dollars in hardware costs or endure complex technical integrations. Read more

Latest IDC MarketScape Underscores the Disparate Subscription Management Needs of Large Enterprises and SMBs

With a keen recognition of the critical link between subscription management, billing platforms and recurring revenue success, award winning analyst firm IDC keeps a watchful eye on trends and vendor solutions in the subscription industry. The latest IDC MarketScape – which once again names Aria a Leader – identifies some of the themes impacting and driving behaviors in the broadening subscription ecosystem:
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Surviving the Subscription Apocalypse: Why Simple Subscription Providers Should Migrate to Consumption Subscriptions

The meteoric rise of subscription service companies has been well documented and publicized. In the past decade, consumer and enterprise customers alike have gravitated to these fixed-price services due to the convenience and cost certainty.
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How to Maximize the ROI of Aria Billing Cloud to Accelerate Recurring Revenue Success

Any car owner can appreciate the value of having a mechanic at the ready to quickly address any problems that might render the vehicle non-functional. Savvier owners, however, also recognize the importance of preventive care and maintenance that can identify any issues before they become a problem and ensure optimal performance.
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5 Themes and Trends that will Impact Digital and Subscription Businesses in 2023

Digital transformation remained a dominant business theme in 2022, with enterprises of all kinds continuing to pursue digital business strategies. In doing so, they seek not only greater flexibility and capability from modern technology solutions, but also a lower total cost of ownership (TCO) than the legacy solutions being replaced.
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Digital Businesses Need Enhanced Payment Processing and Recovery Capabilities to Reduce Churn and Lost Revenue from Failed Payments

As enterprises of all kinds continue to migrate towards digital business models and usage-based subscription service offerings, the need for a modern and robust payment processing capability becomes even more pronounced. Online payments for subscription services were once limited to a handful of credit or debit cards. Today, the explosion of digital and peer-to-peer payment...
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Driving Growth and Accelerating Revenue in Today’s Publishing Sector Requires the Adoption of a Digital Mindset

In just a few short years, digital readership of newspapers, books, magazines, and other forms of written content will finally eclipse traditional print. To grow revenue and remain competitive, publishers will need to digitize their business models and introduce new subscription options that appeal to and cater for the consumption wishes of a more diverse set of audiences, if they haven’t already.
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What M1 Singapore Learned from their Digital Transformation Project

As communications service providers (CSPs) confront the reality that consumer connectivity alone can no longer be the sole driver of business growth, they are pursuing digital strategies and expanding their ecosystem of partnerships to develop and deliver new value-added services to subscribers and enterprises. M1, one of the largest mobile operators in Singapore, is ahead...
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Cloud Billing Can Alleviate M&A Tech Integration Challenges, Enhancing Prospects for Post-Merger Success

Enterprises commonly pursue M&A as a strategy for driving growth and accelerating shareholder value as it enables enterprises to expedite entry into new markets and geographics, expand product and service portfolios with greater speed, and acquire talent and new capabilities virtually overnight. While the velocity and volume of M&A deals ebb and flow in concert...
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IDC Market Note Outlines Billing Challenges for Digitizing CSPs Seeking 5G Readiness

In the telecommunications industry, basic voice and data connectivity is quickly becoming commoditized. Service providers recognize this and are seeking to introduce digital products and services that will generate new recurring revenue streams and deepen relationships with consumer and enterprise customers. As they do so, they are dramatically expanding their universe of partners, teaming with...
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Don’t Let Cloud Imposters Imperil Your Telco Digital Transformation

The telecommunications industry remains in the throes of a significant digital transformation. Connectivity remains the bedrock, powering all things digital and enabling operators to expand and diversify their services. But operators understand the requirement to move beyond basic connectivity. They have lost ground to nascent internet businesses that have brought dynamic products to market, underpinned...
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IDC Research Director Mark Thomason Talks Monetization Trends and More at Aria Recur

Last month, Aria gathered customers and partners in Copenhagen for Recur, the company’s user conference series. IDC Research Director Mark Thomason took the stage to share the firm’s most recent research capturing attitudes, perceptions, trends, and best practices gleaned from vendors and enterprises across multiple industries on a range of topics related to digital transformation,...
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How to Screw Up Your Digital Transformation Project in 5 Easy Steps

Enterprises of all shapes and sizes, in industries and geographies far and wide, continue to invest copious amounts of capital and resources to digitally transform their businesses. Research analyst firm IDC tells us that 70% of companies either have a transformation effort in place or are working on one. Spend on these transformation initiatives is...
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Successful Digital Transformation Means Preparing for Increased Levels of Systems and Billing Complexity

Like the latest TikTok dance challenge, digital transformations are sweeping the globe. From telecommunications to software to media and publishing to automotive and beyond, companies across a wide swath of industries are expanding beyond what they naturally do and historically have done. Insurance companies, no longer content to sell just home, life or automotive policies,...
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