Blog

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

AI Can Start the Conversation, but Can it Close the Deal?

Billing is the ultimate system of commercial truth for any relationship between a supplier and their customer, powering the execution, governance, and monetization AI needs to close the loop in capturing business value.
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The 2025 Preview: AI Domination

If AI adoption was a pervasive trend in 2024, then 2025 promises full-scale AI domination. Companies of all kinds will continue to explore how best to leverage AI, monetize AI products and services, and in some cases, protect themselves from obsolescence.
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The Unique Billing Requirements of CSPs

Many CSPs have realized that their existing billing systems cannot adequately support the new services they want to offer, prompting them to turn to more flexible and scalable cloud-based billing platforms that meet the critical needs of the telecom sector.
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Flat-rate Subscriptions will Kill your AI Dreams

As AI continues to revolutionize business processes across industries, many organizations are coming face-to-face with a harsh reality: AI is expensive! While AI promises substantial productivity boosts and personalization, the hidden costs of running AI can quickly spiral out of control without proper metering and restraint.
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The Benefits of Cloud Billing Software

True cloud-native billing software is easy to deploy and offers significant cost savings, compared with on-premises billing systems or traditional billing systems simply ported to cloud infrastructure.
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The Key to Profitable Growth? Effective Monetization

When SaaS companies think about growth, they usually think about customer acquisition and retention. However, the most important factor in creating profitable growth is effective monetization.
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Understanding Subscription Billing

The popularity of subscription services has accelerated dramatically in recent years, with subscription-based sales increasing by more than 300 percent. The market for subscription services is projected to reach $1.5 trillion by next year.
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Expanding into New Geographies? Don’t Forget About Tax

Businesses seeking to enter new geographic regions and countries face new levels of complexity related to tax and compliance. Each country has its own set of rules, regulations, and tax rates that are constantly changing.
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A Roadmap for Deploying Transformational AI Strategies

Across the global business world, enterprises are racing to determine how best to leverage and integrate AI technologies to improve business performance and outcomes. The opportunities are certainly compelling. AI can positively impact all aspects of the customer lifecycle, from product management to sales to customer service.
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GenAI Can Increase EBITDA by 31-57% for the Typical CSP

We wanted to know just how big an impact AI could have on CSP EBITDA, so, always up for a challenge, we participated in a TM Forum Moonshot catalyst to prove that using AI to deliver smarter solutions, including copilots to boost call center performance, could boost EBITDA by up to 30% (spoiler alert: we smashed it.)
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Aria Demonstrations, Innovations, and Partnerships Take Center Stage at DTW 2024

Digital Transformation World 2024 brought a record number of telco professionals together in Copenhagen for three days of discussion, debate, and learning, all to drive the industry forward in the era of digital transformation and AI.
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Are your GenAI Aspirations D.O.A.? Without Billing Data, Probably “Yes”

Any organization attempting to leverage GenAI to bolster customer experience and support without integrating rich, fulsome, real-time billing data is bound to fail. Not just fall short. Straight up fail.
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A Tale of 2 CSPs: Aria Solves for Dramatically Different Telecom Use Cases

Every business is unique. No two companies need and use technology the same way. Multiple companies operating within the same industry can, theoretically, select the same software solution or technology platform from the exact same vendor and deploy it with contrasting motivations and objectives.
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Accelerating Revenue Growth in the Era of AI-powered Conversational Commerce

The average consumer is probably not familiar with the term “conversational commerce”. But chances are most, if not all, have experienced it in some way if they have recently engaged with a brand.
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Billing Considerations for Globally Expanding Subscription Businesses

For recurring revenue and subscription businesses, expanding into new geographic markets can unlock opportunities to access additional customers and fresh sources of revenue.
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Mobile World Congress 2024: AI, AI, AI

In late February, the global telecommunications ecosystem once again descended upon Barcelona for the annual Mobile World Congress industry conference. To no-one’s surprise, AI was once again the dominant theme, with widespread discussion among exhibitors and attendees alike, and too many AI-powered solutions to count.
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