# Aria Workflow Build rules and processes with Aria to suit your unique way of doing business. Save time and effort with the Aria Workflow Application Library. ## Business process automation Many enterprises have unique business rules and processes related to billing that go beyond any pre-defined solution. Aria Workflow enables the creation of custom business rules and logic to augment the configurable rules and processes within Aria. Benefits ## Why Aria Workflow - Automate proprietary business practices - No-code for continuous optimization - Embedded seamless access - Exploit Aria’s Workflow Application Library ### Automate and enforce proprietary business rules and practices Construct complementary rules and processes within [Aria Billing Cloud](/content/platform/platform-overview/index.html) to support your unique requirements for billing. Use and re-use logic, flows, interfaces and datasets to craft workflows. Remove manual intervention from business processes. ### No-code approach for continuous optimization Once trained on Aria Workflow, you can create, modify and re-use workflows using a non-programming visual-builder interface. Continue to optimize business processes in an agile way. Aria support assists with workflow verification and launch. ### Embedded seamless access Aria Workflow is embedded within Aria Billing Cloud so all infrastructure management, security, SLAs and APIs are naturally extended and available to Aria Workflow. This eliminates or reduces reliance and risk on sub-optimal middleware layers. ### Save time using Aria’s Workflow Application Library A growing application library provides access to common workflows built by and for Aria’s community that can be further modified to suit your requirements. ### Healthcare provider A healthcare provider used Aria Workflow to optimize their pay-as-you-use service pricing based on multiple factors, including demand, location and channel. This allowed the provider to: - Reimagine their market and build a new business model - Enable an under-served market - Grow their business with a more accessible service ## Workflow application library ### Credit card retry optimizer An intelligent workflow that determines the optimal frequency and timing to retry a credit card for a previously declined charge in order to minimize revenue leakage. ### Universal lockbox processor Processes data regarding payments and refunds issued by bank transactions to ensure payments and refunds are included in the final statement. ### Invoice approval workbench Automates the approval of invoices by criteria and enables the preview and approval of invoices that require attention in real time. Reduces time associated with invoice risk management. ### VAT ID verifier Validates VAT tax exception against external web service for invoice accuracy and compliance. Provides tools to manage and correct failures to minimize billing effort. ### Charge back processor Processes disputed charges provided by payment processor and schedules subsequent actions that are configurable by rule. Reduces revenue leakages, saves time and reduces errors. ### Forex rate updater Automatically updates prices and rates based on external foreign exchange rates and rules to ensure continual profitability and margin management. ### Fraud prevention manager Review accounts, account purchases and transaction behaviors against external fraud databases and AI solutions for revenue assurance. Export fraudulent transactions to enrich external fraud databases and services. ### Product catalog planner Manage product catalog change, approval and communication through business process automation. Ensure all downstream systems and people are kept informed. Integrate with inbound partner product changes. ## Aria Workflow Features - **Multiple ways to trigger workflows** Workflows can be triggered by schedules when specified Aria events occur or by external APIs. - **Manage process state** Workflow allows for processes to pause and wait for additional actions before continuing, such as when approvals are needed or when one process must complete before a subsequent process is initiated. - **Full access to all Aria APIs and events** Workflow has access to Aria’s integration framework called Active Orchestration. [Learn more.](/content/platform/technical-integration/index.html) - **Integrate with any external API** Interoperate with any external Web Service API, including payment processors, tax engines, CRMs, ERPs and many other third-party platforms. - **Support event-based architectures** Workflow can process payloads from external event queues as part of an asynchronous business event architecture. - **Out-of-the-box file transfer capabilities** Workflow has full, built-in support for inbound and outbound file transfer for a host of file types, including ETL processing.